Help! I cannot login to our Samba file server from Windows 10 (it logs in as the “nobody” user and will not allow access to my share)

This is an incredibly frustrating scenario. And you’ve fixed all the usual suspects and triple-checked everything.

We thought that this was an isolated incident, until we tried to setup and access some new PCs and notebooks for users. It only happens on desktops running Microsoft Windows 10 Creator’s Update that are completely up to date, and it occurs sporadically.

Our first big clue was that (when reviewing the SAMBA logs) the user on which login log an access attempt as the “nobody” user.

On the desktop, these are local administrative accounts. We see the server fine (no need to use the IP address hack), and are able to access public guest shares and write to these files without a problem. Damn! Changing the problem user share to guest also worked without any error. Double Damn!

Solution – use ./username

So, we tried a workaround we saw on a forum.

Precede the username with "./" as in ./myusername.

This worked like a charm! Un-double damn! On restart as well. And when we changed the user password (huh?!). And also note after successful login, and changing the user password we did not need to use “./” preceding the username anymore. Go figure!

Additional Solution – use servername/username

This also works.


We generally use the options below, and ALWAYS set devices up with a local account, and with a password.


And if you’re stuck, just delete the account in user accounts and SAMBA and start again.

Help! Windows 10 keeps running updates and “gobbling up” all the data on my mobile connection

Microsoft Windows 10 pushes updates automatically and regularly, and as the owner of the PC or notebook, you do not always have full control over how this happens. Especially when you are connecting to the Internet using a 3G/4G/LTE mobile device. And this data can be costly, and used in a flash when updates are downloading.

You can take back the power! And download updates only when you want to on the Internet connection of your choice.

Solution 1 – Set as metered connection

You could set certain connections as a metered connection.

To do this click on the Properties of your WiFi Connection (you access this by clicking on the WiFi network icon in the bottom right hand corner of the taskbar


Now select the Set as metered connection option


This can help with delaying or deferring some updates, but it is not foolproof.

Solution 2 – Manually disable and enable Windows Update

This gives you complete control over updates.

You can manually disable any and all updates, and enable them on the Internet connection of your choice.

You do this by disabling or enabling the service called Windows Update in Services and Applications in Computer Management.

Open Windows Explorer (Windows Button-E). Right click This PC and select Manage.

Now expand Services and Applications and click on Services.


Double click the Windows Update service and click Stop and then change the Startup Type to Disabled.


To enable it again, just change Startup type to Automatic (the service will restart automatically).

Help! Windows 10 updated and now Sage Accounting does not print my invoices properly

Updates can have unintended and unwelcome changes.

In the recent Microsoft Windows 10 Creators Update, Sage Accounting does not print invoices correctly. And prior to the update there were no problems!

Solution – Set Paper Size back to A4

Change the default paper type and size in your Printer Properties to A4 
(NOT Legal or Letter)

Help! Windows 10 has updated my PC and now things look and work different

Did an update or upgrade make you feel lost or confused when looking at your screen?

The changes Microsoft makes to your device when Windows 10 updates or upgrades itself can be frustrating.

Without requesting your consent, changes are made automatically and without notification! Shortcuts are added to the taskbar that weren’t there before! Desktop icons and default programs change!

Microsoft releases TWO MAJOR UPGRADES for Windows 10 annually. These upgrades include new features and major changes to the operating system.

They also release (usually on a Wednesday) weekly security fixes as well as monthly cumulative fixes and updates.

You need to expect and accept these changes, and resolve them. The good news is that you can easily revert these unwelcome changes and fix them yourself.

Here are the most common problems (and their solutions)

Problem: Default PDF Reader

The default PDF viewer changes from Adobe Acrobat Reader to Microsoft Edge.

Change it back by right clicking on a PDF document. Select Open with and Choose another app


Now select Adobe Acrobat and make sure that Always use this app to open .pdf files is checked. Click OK


Problem: Extra icons on the taskbar

Just right click on the taskbar shortcut and select Unpin from taskbar

unpin-from taskbar

How to update Microsoft Windows 10 manually

The procedure

Click on Start > Settings


Click on Update & security


Finally, click on Check for updates


This starts the check and update process

Note: I have found a cases with Dell notebooks where the WiFi and wireless adapters stop working and refuse to connect.

In these instances, the following procedure helps:

  1. Disable and re-enable the WiFi adapters
  2. Restart the PC
  3. Run updates


How to install SARS Easyfile Employer

The “foolproof” method for getting Easyfile Employer installed and working

I have had a lot of problems with this application at clients. It seems that it is VERY incompatible when the Java Runtime or Adobe AIR programs  update. They can render the program unusable – or it just hangs when trying to login. Database corruptions are also very common.

Backup FIRST

I recommend to clients that they ALWAYS backup the database for Easyfile BEFORE AND AFTER working in it as a standard operating procedure.

Notes on resolving problems

Note 1: If you use Java for any other application (like some banking apps), you need to make a note of the version installed, as installing older versions may be incompatible with these apps

Note 2: If the program still hangs after following the procedure below, you need to manually move the database folders FIRST (to the Desktop for example) so that you can do a clean install. 

Database Location
C:|Users\{username}\AppData\Roaming\easyfileEmployer.{hash} and easyFile-employer.air (Move both folders)

If the database is corrupt the program will not open properly and you will have to install as per below. If you do not have a recent backup, you will have to recapture your information. 
Sometimes, you can copy the contents of the easyFileEmployer.{hash}\Localstore\ back from where you moved it (after a clean install) and the database will be OK - the original problem was just with the program

How to install Easyfile

  1. Uninstall Easyfile, Adobe AIR and ALL Java Runtime Environments
  2. Restart your PC
  3. Download the Easyfile application from SARS here
  4. Run the setup program
  5. Allow Easyfile to install Java, AIR and Easyfile – the versions of the apps included in the Easyfile setup file (DO NOT INSTALL Java or AIR separately)
  7. Open the program, let it run all of its updates, create the users and passwords when prompted and
  8. Good luck!

You may find the following links helpful as well:

SARS e@syFile Employers Manual Backup & Restore

SARS Easyfile Employer Problems – Troubleshooting

How to improve performance in Windows 10

This is a quick way to boost system performance a little bit

Open your System Properties

Control Panel > All Control Panel Items > System

Click on “Advanced system settings”



Click on the Advanced tab, and then click on the Settings button


On the Visual Effects tab, click on Custom and select ONLY “Smooth edges of screen fonts“, then click OK



How to stop Windows 10 from automatically installing network devices and shares

It can be unhelpful when Windows 1o installs EVERY shared network resource it finds like printers, shared files and shared media

To STOP automatic network resource installs

Open your Network and Sharing Center

Control Panel > All Control Panel Items > Network and Sharing Center

Click on “Change advanced sharing settings”


Now Un-tick the checkbox for “Turn on automatic setup of network connected devices


How to rebuild your search index in Microsoft Outlook (which helps if searching in Outlook is incomplete or out of date)

How to do it

Open the Control Panel

(A quick way to open the Control Panel in Microsoft Windows 8 or 10is to right-click on the Start button and select it from the power menu that pops up. For Windows 7 click Start > Setting > Control Panel)

Now access the Indexing Options

Control Panel > All Control Panel Items > Indexing Options


Click the Advanced button


Click the Rebuild button


It will now display the following status message

Click OK


Note: This can take a few hours


How to lock the screen on your PC or notebook running Microsoft Windows

To lock the screen manually

Just press


to lock the screen

To lock the screen automatically
(when the screen saver is activated)

Open your Screen Saver Settings

(Go to Control Panel > All Control Panel Items > Personalization > Screen Saver)

Tick the checkbox for “On resume, display logon screen


Note: You will need to login again (and everything on your desktop will be as you left it